Your privacy is mcoin88's priority. This document clearly outlines how we collect, use, store, and protect your personal information when you use our betting platform.
Important Note: This Privacy Policy outlines mcoin88's privacy practices regarding personal information collected through our platform. By registering for or using mcoin88's services, you agree to the terms of this Privacy Policy. Please read it carefully before using our platform.
Mcoin88 is an online Sports Betting and casino platform operating for users in Malaysia. We understand that privacy is a fundamental right, and we are committed to protecting your personal information to the highest security standards.
This mcoin88 Privacy Policy is formulated in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and international industry best practices in personal data management. This Policy applies to all information you provide to us through:
mcoin88's Privacy Commitment: We never sell, rent, or trade users' personal information to any third party for marketing purposes without your explicit consent. Your privacy is not a commodity to us.
Mcoin88 only collects data necessary for the purposes clearly stated. We follow the principle of data minimisation — we do not collect information beyond what is strictly necessary to provide our services to you.
| Data Category | Examples of Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad/passport number | Identity verification (KYC) & fraud prevention |
| Contact Data | Email address, phone number, residential address | Account communications & transaction verification |
| Financial Data | E-wallet account numbers, bank name, transaction history | Processing deposits & withdrawals in MYR |
| Activity Data | Betting history, game preferences, active session times | Service improvement & responsible gambling |
| Technical Data | IP address, device type, web browser, cookies | Account security & platform optimisation |
We may also receive information about you from legitimate third-party sources, such as identity verification providers, fraud prevention agencies, and payment providers we work with in Malaysia. All information received from external sources is processed in accordance with this Privacy Policy.
Every use of your personal data by mcoin88 has a clear and lawful purpose. We process your data on the following legal bases: contractual necessity, legitimate interests, legal compliance, or your consent.
The primary purposes for which mcoin88 uses your personal data:
Marketing Consent: You may withdraw your consent to receive marketing communications at any time by contacting us or through your account settings. Withdrawing consent will not affect any processing that has already taken place.
Mcoin88 does not sell or disclose your personal information to third parties except in the following limited circumstances, and only to the extent necessary for the stated purpose:
mcoin88 never shares your personal information with third-party advertisers, marketing companies, or data brokers for targeted advertising without your explicit consent.
All third parties who receive mcoin88 user data are required to uphold data protection standards equivalent to or higher than our own, and are permitted to use that data only for purposes specified under contract.
Protecting your personal data from unauthorised access, use, disclosure, alteration, or destruction is a top priority at mcoin88. We implement multiple layers of technical and organisational security:
In the Event of a Data Breach: In the event of any security incident involving your personal data, mcoin88 will notify you and the relevant authorities within the timeframe required by applicable law, and will take immediate remediation steps.
Mcoin88 uses cookies and similar tracking technologies to enhance the user experience and understand how our platform is used. Cookies are small text files stored on your device when you visit the mcoin88 platform.
Types of cookies used by mcoin88:
You can manage or disable cookies through your web browser settings at any time. However, disabling essential cookies may affect the functionality of the mcoin88 platform and your gaming experience.
mcoin88 does not use cookies to track your activity on other websites unrelated to our platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold about you:
Requesting a copy of the personal data we hold about you in a readable format.
Requesting the correction of inaccurate or incomplete personal data held in our records.
Requesting deletion of your personal data, subject to applicable data retention obligations.
Object to the processing of your data for specific purposes, including marketing communications.
Receive your personal data in a structured, commonly used, and machine-readable format.
Request restriction of the processing of your data under certain circumstances permitted by law.
To exercise any of the above rights, please contact the mcoin88 Privacy Officer team via email at privacy@mcoin88.com. We will process your request within 21 working days upon receipt of a complete and verified request.
Mcoin88 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required under applicable Malaysian law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | For the lifetime of the active account | Ongoing service delivery |
| KYC records & identity verification | 5 years after account closure | Legal requirements & audits |
| Financial transaction history | 7 years | Tax requirements & financial reporting |
| Support communication logs | 2 years | Dispute resolution |
| Marketing data & consent | Until consent is withdrawn | PDPA Compliance |
| Security & technical logs | 12 months | Fraud detection & security |
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to you as an individual. Anonymised data may be retained for analytics and research purposes.
Mcoin88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. We are committed to notifying you of any material changes through:
Date "Updated" at the top of this document will always reflect the latest version of this Privacy Policy. Your continued use of the mcoin88 platform after any changes take effect constitutes your acceptance of the updated Privacy Policy.
We recommend reviewing this Privacy Policy periodically. If you disagree with any changes made, you have the right to close your account and request data deletion in accordance with the procedures set out herein.
For any enquiries, concerns, or requests relating to your privacy and personal data protection, please contact the mcoin88 Privacy Officer through the following channels:
Our Bahasa Melayu-speaking team is here to help and will respond to all privacy-related enquiries within 3 business days. Formal requests requiring action (such as data deletion or record access) will be processed within 21 working days in accordance with Malaysia PDPA requirements.
This version of the Privacy Policy takes effect from 1 January 2026 and supersedes all previous versions. mcoin88 remains committed to protecting your privacy as part of our responsibility as a trusted betting platform in Malaysia.
Six core pillars that ensure every mcoin88 user's personal information is protected at all times.
All data in transit is protected with 256-bit SSL encryption — the same standard used by financial institutions and major banks in Malaysia.
The mcoin88 Privacy Policy is fully aligned with Malaysia's Personal Data Protection Act 2010 (PDPA) to safeguard your rights as a local user.
Mcoin88 never sells, rents, or discloses your personal data to third-party advertisers or data brokers without your explicit consent.
Mcoin88's security system operates around the clock to detect unauthorised access attempts, cyberattacks, and potential data security threats.
You have full control — access, correct, delete, or restrict the use of your data. All requests are handled by our Privacy Officer within the stipulated timeframe.
The mcoin88 platform undergoes regular security audits by independent parties to ensure our data protection standards remain current and effective.